Terms & Conditions

Effective Date: 21 October 2026
Last Updated: 21 October 2026

1. Introduction and Company Information

Welcome to Mirah Investment & Development.

These Terms & Conditions (“Terms”) govern access to and use of the website https://mirahdevelopments.com/ (the “Website”), including its pages, information, downloadable materials, enquiry forms, and related online services.

The Website is operated by PT Mirah Global Investment, an Indonesian company operating under the Mirah Investment & Development brand (“Mirah”, “we”, “us”, or “our”).

Company Contact Information:

• Company: PT Mirah Global Investment
• Brand: Mirah Investment & Development
• Registered Business Location: Bali, Indonesia
• Head Office: Jl. Raya Anyar No.24, Kerobokan, Kec. Kuta Utara, Kabupaten Badung, Bali 80361, Indonesia
• Email: [email protected]
• Telephone: +62 85 100 800 800
• Website: https://mirahdevelopments.com/

Mirah Investment & Development is involved in property development, real estate investment opportunities, hospitality projects, property-related services, and associated activities in Indonesia.

Individual developments, properties, transactions, and management arrangements may involve different legal entities, including project-specific companies, affiliated entities, and independent third-party operators.

The legal entity responsible for a particular property transaction, development, management arrangement, or contractual obligation will be identified in the relevant legally binding documentation.

References to Mirah or the Mirah brand on the Website do not automatically establish that PT Mirah Global Investment is the contracting seller, property owner, operator, or guarantor of every development displayed.

By accessing or using the Website, you acknowledge these Terms. If you do not agree with them, please discontinue use of the Website.

These Terms do not replace or override any separate legally binding agreements entered into between you and the relevant contracting entity.

2. Website Purpose and General Information

The Website provides general information about Mirah Investment & Development, its property developments, investment opportunities, operating portfolio, services, commercial offerings, and related business activities.

Information presented on the Website is provided for general informational and marketing purposes.

Unless expressly stated otherwise in legally binding documentation, information displayed on the Website does not constitute:

• A legally binding offer to sell, purchase, lease, or transfer real estate.
• A binding commitment to provide any particular property, service, or investment product.
• A prospectus or regulated securities offering document.
• Personalized investment, financial, legal, or taxation advice.
• A guarantee of profitability, capital appreciation, or investment performance.
• A contractual promise regarding construction, facilities, availability, or operational performance.

Any transaction is subject to eligibility, applicable laws, due diligence, availability, and execution of the relevant legal documentation.

Mirah makes reasonable efforts to maintain accurate and current information. However, website content may change as projects progress, commercial arrangements evolve, or information becomes outdated.

Users should obtain current, project-specific information before making any purchase or investment decision.

Nothing in these Terms permits misleading representations or limits rights that cannot lawfully be excluded.

3. Property Information and Marketing Materials

Information regarding residential properties, serviced apartments, villas, hotels, resorts, commercial developments, retail spaces, and other real estate opportunities may include descriptions, illustrations, specifications, prices, estimated completion dates, and expected operating arrangements.

Such information may be preliminary, indicative, or subject to change.

3.1 Architectural Renderings and Visual Materials

Photographs, architectural visualizations, 3D renderings, animations, videos, floor plans, master plans, virtual tours, and other promotional materials are provided to illustrate the intended design, appearance, or concept of a development.

Unless expressly identified as actual photographs of completed facilities, visual representations should not be interpreted as exact representations of the final delivered property.

Actual construction and finished conditions may differ in aspects such as:

• Materials, finishes, colors, textures, and furnishings.
• Landscaping, vegetation, and surrounding infrastructure.
• Interior layouts, furniture arrangements, and decorative elements.
• Architectural detailing and technical specifications.
• Views, sightlines, lighting conditions, and environmental surroundings.
• Shared facilities, amenities, and commercial areas.

Any material variations remain subject to applicable laws, approvals, contractual requirements, and disclosure obligations.

3.2 Property Dimensions and Specifications

Displayed property areas, measurements, layouts, unit configurations, and specifications should be treated as indicative unless expressly confirmed in the applicable contractual documents.

Differences may arise from technical measurements, construction requirements, regulatory approvals, or permitted design refinements.

Buyers should verify the applicable measurement methodology and confirmed property specifications before entering into a binding agreement.

3.3 Development and Construction Timelines

Projected launch dates, construction milestones, completion dates, handover schedules, and operating commencement dates are based on information and expectations available when published.

Actual timelines may be affected by construction conditions, approvals, infrastructure, weather, supply chains, contractor performance, or other circumstances.

Website publication of a projected date does not independently constitute a contractual completion guarantee.

Where a completion date or delivery obligation is included in an executed agreement, that agreement and applicable law govern the parties’ rights and responsibilities.

3.4 Amenities and Facilities

Proposed amenities, including swimming pools, beach clubs, restaurants, wellness facilities, gyms, retail areas, entertainment venues, and hospitality services, may be subject to development, operational, licensing, and third-party arrangements.

Descriptions of planned facilities do not independently guarantee that every proposed feature will become operational on a specific date or remain available indefinitely.

Any legally binding commitments regarding amenities or facilities are governed by the relevant project documentation and applicable law.

4. Property Ownership, Leasehold Rights, and Legal Structures

Property rights in Indonesia are governed by Indonesian law and may differ significantly from ownership systems in other countries.

Opportunities presented by Mirah may involve different legal arrangements, including leasehold interests, ownership rights available to eligible purchasers, contractual usage rights, commercial interests, or other legally permitted structures.

The nature, duration, transferability, and enforceability of any interest must be established through the relevant legal documents.

4.1 Leasehold Properties

Where a property is marketed as leasehold, the advertised lease period should not be interpreted as freehold ownership or perpetual property rights.

Lease commencement dates, expiration dates, extension options, rental obligations, renewal costs, and transfer rights are governed by the relevant contractual arrangements and applicable law.

A stated extension option does not constitute an unconditional guarantee of renewal unless such a right is legally enforceable under the relevant agreement.

4.2 Foreign Purchasers

Foreign individuals and foreign-owned entities may be subject to restrictions concerning Indonesian property ownership, land titles, corporate structures, residency status, and permitted investment arrangements.

Eligibility depends on the relevant legal structure and individual circumstances.

Prospective purchasers are responsible for obtaining appropriate independent legal advice concerning their eligibility and the rights they intend to acquire.

Mirah does not represent that every advertised property or ownership structure is legally available to every prospective purchaser.

5. Prices, Availability, and Commercial Terms

Property prices, starting prices, promotional prices, installment plans, payment schedules, financing illustrations, and other commercial information are subject to availability and applicable transaction-specific conditions.

5.1 Pricing and Currency

Prices displayed on the Website may be expressed in Indonesian Rupiah (IDR), United States Dollars (USD), Australian Dollars (AUD), or other currencies.

Where prices are displayed in multiple currencies, conversions may be indicative and may differ from exchange rates applicable at the time of payment.

The currency and payment amount specified in the relevant executed agreement govern the transaction.

Unless expressly stated otherwise, published prices may exclude applicable taxes, notarial fees, registration expenses, legal costs, administrative charges, management fees, service charges, maintenance contributions, financing expenses, and other transaction-related costs.

Prospective purchasers should request a complete breakdown of applicable charges before committing to a transaction.

5.2 Availability

Listings and marketing materials do not constitute a guarantee that a particular unit, price, property type, lease term, or investment opportunity remains available.

Availability may change as properties are reserved, sold, withdrawn, or otherwise allocated.

Mirah may update marketing information to reflect these changes, subject to applicable law and existing contractual obligations.

5.3 Promotions and Special Offers

Promotional incentives, discounts, installment arrangements, complimentary benefits, credits, rewards, or other commercial offers may be subject to separate conditions, eligibility requirements, deadlines, and availability.

A promotion becomes binding only to the extent required by applicable law or expressly confirmed in the relevant written agreement.

Promotional benefits may not be combined unless expressly permitted by their applicable terms.

6. Enquiries, Reservations, and Property Transactions

Submitting an enquiry, registering interest, requesting a brochure, scheduling a consultation, or communicating with a Mirah representative does not automatically create a contractual relationship for the purchase of property.

Similarly, a website enquiry or appointment booking does not by itself reserve a property or guarantee a price.

Any reservation, booking, purchase, lease, or investment commitment is governed by the applicable documented transaction process.

Where reservation fees, deposits, installment payments, or other payments are required, the relevant written documentation should identify the receiving entity, payment amount, conditions, cancellation rights, and applicable refund provisions.

Refunds, cancellations, deposit treatment, and payment obligations are governed by the applicable agreement and mandatory legal protections.

Customers should verify payment instructions through an authorized Mirah channel before transferring funds.

Mirah does not request that purchasers transfer property payments to unauthorized personal bank accounts or unverified third parties.

7. Investment Information, Returns, and Financial Projections

The Website may contain information about potential property investment performance, including:

• Return on Investment (ROI).
• Rental yields and expected rental income.
• Occupancy assumptions.
• Revenue and operating profit forecasts.
• Historical performance.
• Capital appreciation estimates.
• Cash flow projections.
• Illustrative investment scenarios.
• Financial returns during development or following completion.

Unless expressly identified as verified historical results, these figures may represent estimates, projections, assumptions, or illustrative financial models.

7.1 Forward-Looking Statements

Forward-looking statements may include references to expected revenues, future demand, occupancy, profitability, construction progress, appreciation, operating costs, economic conditions, and anticipated investment performance.

These statements reflect assumptions and expectations at the time they are prepared and involve known and unknown risks and uncertainties.

Actual results may differ materially from projected outcomes.

Factors that may influence financial performance include tourism demand, competition, market conditions, operational efficiency, taxation, exchange rates, construction costs, maintenance costs, regulatory changes, and other circumstances.

Financial projections should not be interpreted as assurances of future results.

7.2 Historical Performance

Historical revenue, profitability, occupancy, rental yields, or investment results, including those relating to existing Mirah developments or comparable properties, do not guarantee equivalent performance in future periods or in other developments.

Results from one development, property, operator, or operating period should not automatically be assumed to apply to another.

Historical figures may use particular accounting periods, measurement methods, assumptions, or property-level financial definitions. Prospective purchasers should verify the scope and basis of any figures on which they intend to rely.

7.3 Guaranteed Returns

Certain projects or investment arrangements may offer specific contractual guarantees or guaranteed-return structures.

Where such arrangements are advertised, their scope, duration, eligibility, payment obligations, conditions, limitations, and responsible legal entity must be verified in the applicable project-specific documentation.

A general reference to a guaranteed return in marketing materials does not replace the detailed terms of the underlying guarantee.

Nothing in these Terms excludes, reduces, or overrides any valid guarantee or other obligation expressly established by a binding agreement or required by applicable law.

7.4 No General Guarantee of Investment Performance

Except where expressly established by a binding agreement or required by law, Mirah does not guarantee:

• Future rental income or occupancy.
• Particular annual investment returns.
• Capital appreciation or resale prices.
• Liquidity or the ability to resell an interest within a particular period.
• Recovery of the full amount invested.
• Future economic or market conditions.

All investment decisions involve risk, and potential investors should assess whether an opportunity is appropriate for their objectives and financial circumstances.

8. Investment Risks and Independent Due Diligence

Real estate and property-related investments involve commercial, legal, financial, and operational risks.

Potential risks may include, without limitation:

• Changes in property market conditions and demand.
• Delays or changes affecting development and construction.
• Fluctuations in tourism and hospitality performance.
• Changes in interest rates, inflation, and currency exchange rates.
• Changes in laws, taxes, permits, and regulatory requirements.
• Operating expenses, maintenance costs, and unexpected expenditure.
• Restrictions on ownership, transfer, financing, or resale.
• Natural disasters and other events outside the parties’ reasonable control.
• Dependence on third-party operators, contractors, suppliers, or service providers.

These examples are not exhaustive.

Prospective purchasers and investors should conduct their own due diligence, review all relevant contractual documentation, and obtain independent professional advice before making a legally binding commitment.

9. Financial, Legal, and Tax Advice

Information presented on the Website is intended for general informational purposes and should not be treated as personalized financial, investment, legal, accounting, or taxation advice.

Although Mirah may provide information and coordinate access to relevant professional services, the Website does not independently establish a professional advisory relationship.

Where specific professional services are separately agreed, the nature and scope of those services are governed by the applicable engagement terms and law.

Investors should consult suitably qualified independent advisers regarding:

• The suitability of a proposed investment.
• Indonesian property and contractual law.
• Foreign ownership and investment restrictions.
• Personal and corporate taxation.
• Reporting obligations in their country of residence.
• Currency exposure and financing.
• Estate planning and inheritance considerations.
• Any applicable licensing or regulatory requirements.

Mirah does not guarantee that a particular transaction will produce a specified tax outcome or qualify for favorable treatment in any jurisdiction.

10. International Investors and Investment Eligibility

The Website may be accessible to individuals and organizations located outside Indonesia.

The availability of the Website in a particular country does not mean that every property, investment structure, or commercial opportunity described is legally available to residents of that country.

Nothing on the Website constitutes an offer or solicitation in any jurisdiction where such an offer or solicitation would be unlawful.

Some opportunities may be subject to additional investor eligibility, verification, reporting, disclosure, or regulatory requirements.

10.1 Fractional Ownership and Structured Investments

Where fractional interests, co-ownership arrangements, pooled income structures, or other investment models are described, the relevant ownership rights, obligations, entitlements, transfer restrictions, and legal classification depend on the specific structure and governing documents.

A fractional interest should not automatically be interpreted as direct legal ownership of an equivalent physical portion of a property.

Prospective investors should independently evaluate the applicable rights, regulatory treatment, and potential risks.

Where an investment arrangement is subject to securities or financial-services regulation, it may be offered only in accordance with the applicable legal requirements.

10.2 Retirement and Pension Investments

References to self-managed superannuation funds, pension arrangements, retirement accounts, or similar structures are provided for general informational purposes only.

Such references do not constitute confirmation that a particular investment is eligible, compliant, or appropriate for any individual’s retirement or pension arrangement.

Investors and trustees are responsible for obtaining independent professional advice regarding the relevant laws, investment restrictions, fund rules, reporting obligations, and taxation requirements.

Mirah does not warrant that any investment will satisfy the requirements of a particular pension or retirement structure.

11. Third-Party Operators, Partners, and Brands

Certain developments displayed on the Website may involve independent hospitality operators, management companies, commercial tenants, brand partners, contractors, consultants, or other third parties.

References to their names, brands, logos, services, or business activities are intended to describe relevant commercial relationships or proposed arrangements.

Unless otherwise expressly established by a binding agreement:

• A third-party brand’s past performance does not guarantee the future performance of a development.
• The activities or financial results of an existing third-party business do not automatically represent the expected performance of a new development.
• A commercial partnership does not automatically make a third party responsible for obligations undertaken by Mirah or a project-specific entity.
• Operating arrangements, services, benefits, and responsibilities are governed by the relevant agreements.

Information concerning third-party businesses may be based on publicly available information or information supplied by the relevant parties.

Any specific rights relating to hospitality services, memberships, guest benefits, access privileges, or property management must be confirmed through the applicable contractual documentation.

12. Property Management and Hospitality Operations

Where a development is promoted as offering managed rental services, resort operations, hospitality management, or other operating arrangements, the applicable services and obligations will depend on the relevant management agreements.

Operating arrangements may address matters such as:

• Rental programs and revenue distribution.
• Management and operational fees.
• Maintenance and repair obligations.
• Owner usage rights and restrictions.
• Housekeeping, hospitality, and guest services.
• Operating expenses and reserves.
• Revenue reporting and payment schedules.
• Contract duration and termination provisions.

Unless expressly established by a binding agreement, descriptions of managed property services do not guarantee a particular operating result or an unrestricted right to use a property.

Projected rental income must be distinguished from contractual payment obligations or enforceable guarantees.

13. Marketing Communications and Contact Requests

By providing contact information through the Website or an authorized enquiry channel, you may request information, consultations, appointments, or follow-up assistance from Mirah.

Where legally permitted, we may respond to your enquiry using the contact method you requested or otherwise agreed to, including email, telephone, WhatsApp, or other appropriate communication channels.

Submitting an enquiry or providing a telephone number does not, by itself, constitute consent to receive recurring promotional SMS messages, automated marketing calls, or unrelated advertising communications.

Where legally required, consent to receive marketing communications will be requested separately.

Marketing consent may be withdrawn using the unsubscribe or opt-out methods provided for the relevant communication channel.

Telephone calls may be recorded for lawful business purposes, including training, quality assurance, and record-keeping, where appropriate notice or consent has been provided as required by law.

Communications through third-party platforms, including WhatsApp, Facebook, Instagram, and other services, may also be subject to the relevant platform’s terms and privacy practices.

14. SMS Messaging Terms & Conditions

14.1 Program Name

Mirah Investment & Development SMS Communications

The SMS messaging program is operated on behalf of Mirah Investment & Development, associated with PT Mirah Global Investment.

14.2 Program Description

Customers who provide appropriate consent may receive SMS messages relating to their interactions with Mirah Investment & Development.

Depending on the consent provided, messages may include:

Customer Service and Enquiry Communications

• Responses to property enquiries.
• Information specifically requested by customers.
• Follow-ups concerning an existing enquiry.
• Consultation and appointment scheduling.
• Appointment confirmations and reminders.
• Relevant customer service communications.

Marketing and Promotional Communications

• New property development announcements.
• Property launches and availability updates.
• Promotional offers and incentives.
• Invitations to property presentations and events.
• Other marketing information about Mirah’s developments and services.

Marketing and promotional SMS messages will only be sent to individuals who have provided the required marketing consent.

14.3 How to Opt In

Customers may opt in to SMS communications through authorized registration channels that provide appropriate SMS consent disclosures.

These may include, where available:

• Website enquiry and registration forms.
• Meta (Facebook and Instagram) Lead Ads forms.
• Event registration or consultation forms.
• Other authorized registration processes that clearly disclose the SMS program and capture the required affirmative consent.

Consent must be freely given and recorded through an appropriate affirmative action, such as selecting an unchecked SMS consent checkbox.

Where both service-related and promotional SMS subscriptions are offered, consent to receive marketing messages is obtained separately.

Providing a mobile telephone number, submitting a general enquiry, or accepting these Website Terms does not by itself establish consent to receive promotional SMS messages.

By expressly opting in, you authorize Mirah Investment & Development to send the SMS messages described in the applicable consent disclosure to the mobile number you provided, including through automated messaging technology where used and legally permitted.

Consent to receive SMS messages is not a condition of purchasing any property, product, or service.

14.4 Message Frequency

Message frequency varies depending on the type of communication, customer enquiries, appointment activity, promotional campaigns, and individual communication preferences.

Messages may be recurring where the customer has subscribed to an ongoing messaging program.

14.5 Message and Data Rates

Message and data rates may apply.

Charges imposed by your mobile network operator are your responsibility and depend on your individual mobile service agreement.

Mirah is not responsible for charges imposed by your telecommunications provider.

14.6 Opt-Out Instructions

You may withdraw your consent to receive SMS communications at any time.

Reply STOP to any SMS message from the program to unsubscribe.

Following a valid opt-out request, you may receive a final confirmation message acknowledging your unsubscribe request.

No further messages will be sent under the unsubscribed SMS program unless you subsequently provide new consent or a communication is otherwise required or permitted by applicable law.

You may also request assistance with unsubscribing by contacting [email protected].

Withdrawal of SMS consent does not automatically unsubscribe you from separate communication channels, such as email, for which independent preferences and opt-out mechanisms may apply.

14.7 Customer Support

Reply HELP to an SMS message for assistance.

You may also contact Mirah through:

Email: [email protected]
Telephone: +62 85 100 800 800
Website: https://mirahdevelopments.com/

14.8 Carrier Disclaimer

Carriers are not liable for any delayed or undelivered messages.

SMS delivery may be affected by mobile network availability, carrier restrictions, technical interruptions, device compatibility, or other circumstances outside our reasonable control.

We do not guarantee that every SMS message will be delivered or received immediately.

14.9 Mobile Number Accuracy

By subscribing, you confirm that you are authorized to provide and use the mobile number submitted.

If your mobile number changes, is disconnected, or is transferred to another person, please notify us or unsubscribe from the program.

14.10 SMS Privacy and Data Sharing

We respect the privacy of individuals who subscribe to SMS communications.

Mobile phone numbers, SMS opt-in data, and SMS consent records will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

Authorized telecommunications providers, messaging platforms, technical service providers, and messaging aggregators may process information as necessary to provide and support our SMS services, subject to appropriate safeguards and applicable law.

Additional information concerning the collection, use, retention, and protection of personal information is provided in our Privacy Policy:

https://mirahdevelopments.com/privacy-policy/

14.11 SMS Security

SMS is not a guaranteed secure communication channel.

Customers should not transmit passwords, payment card information, confidential financial details, or other sensitive information by SMS unless specifically directed to an appropriate secure process.

Mirah will not request that customers provide passwords or make property payments to unverified accounts through unsolicited SMS instructions.

14.12 Changes to the SMS Program

Mirah may update or discontinue aspects of its SMS messaging program in accordance with applicable law and carrier requirements.

Material changes affecting the nature of subscribed communications may require additional disclosure or renewed consent.

15. Privacy and Personal Information

The collection, processing, storage, disclosure, and protection of personal information are governed by our Privacy Policy and applicable data protection laws.

Our Privacy Policy is available at:

https://mirahdevelopments.com/privacy-policy/

Personal information may be collected when users submit enquiries, request appointments, register interest in developments, interact with marketing campaigns, or otherwise communicate with us.

Depending on the interaction, this may include names, telephone numbers, email addresses, enquiry details, communication preferences, consent records, and other information reasonably necessary for the relevant purposes.

Personal information will be processed in accordance with applicable laws, including relevant Indonesian data protection requirements.

Where permitted or required by law, individuals may exercise applicable rights relating to their personal information.

Users may contact [email protected] with privacy-related enquiries.

Acceptance of these Terms does not replace any separate consent required for particular personal data processing activities or marketing communications.

16. Cookies, Analytics, and Advertising Technologies

The Website may use cookies, analytics services, advertising pixels, and similar technologies to support functionality, understand website usage, measure marketing performance, and improve user experience.

These technologies may involve third-party services.

Additional information about the categories of information collected and how they are used is provided in our Privacy Policy.

Where consent is required for particular cookies or tracking technologies, it will be requested through an appropriate consent mechanism.

Users may also manage certain browser-based tracking preferences through their browser or relevant privacy settings.

17. Intellectual Property Rights

Unless otherwise indicated, the Website and its content, including text, branding, trademarks, logos, designs, photographs, videos, architectural renderings, graphics, documents, and other materials, are owned by Mirah or used under applicable authorization.

All relevant intellectual property rights are reserved.

Users may access and view Website content for personal, informational, and lawful non-commercial purposes.

Without prior written authorization, users may not:

• Reproduce or commercially distribute Website content.
• Republish copyrighted materials.
• Modify or misrepresent Mirah branding or marketing materials.
• Use Mirah trademarks or logos in a manner suggesting unauthorized affiliation.
• Sell, license, or commercially exploit Website materials.
• Use Website content in a misleading or unlawful manner.

Nothing in these Terms restricts uses expressly permitted by applicable intellectual property law.

Third-party trademarks and brands remain the property of their respective owners.

18. Acceptable Website Use

Users agree not to misuse the Website or interfere with its normal operation.

Prohibited activities include:

• Attempting unauthorized access to the Website or its systems.
• Introducing malware, viruses, or malicious software.
• Attempting to compromise Website security.
• Using automated tools to collect information unlawfully or in a manner that materially disrupts the Website.
• Impersonating Mirah, its employees, customers, or representatives.
• Submitting fraudulent enquiries or deliberately false information.
• Using the Website for unlawful or deceptive activities.
• Infringing the rights of Mirah or third parties.

Mirah may take reasonable and lawful measures to protect its Website, systems, intellectual property, and users.

19. Information Submitted by Users

When submitting information through the Website, users are responsible for ensuring that the information provided is accurate and that they have the necessary authority to submit it.

Users should avoid submitting unnecessary sensitive personal information through general enquiry forms.

Information submitted to Mirah may be used to respond to the relevant enquiry and for other purposes permitted by applicable law and described in the Privacy Policy.

Submission of an enquiry does not create an obligation for Mirah to provide a particular commercial offer, approve a transaction, or enter into a contractual relationship.

20. Third-Party Websites and External Links

The Website may contain links to external websites, booking services, social media platforms, payment providers, information resources, and other third-party services.

These external services may operate independently and may be subject to their own terms and privacy policies.

Mirah does not control every aspect of external websites and is not responsible for their independent practices or content to the extent permitted by applicable law.

The presence of an external link does not necessarily constitute endorsement of all information, products, or services provided by the linked website.

Users should review the applicable terms and policies before using third-party services.

21. Fraud Prevention and Authorized Communications

Mirah recognizes the importance of protecting clients and prospective purchasers from fraudulent communications, impersonation, and unauthorized payment requests.

Official enquiries and communications should be verified through authorized Mirah contact channels.

Customers should exercise caution concerning:

• Unexpected changes to payment instructions.
• Requests to transfer funds to personal or unverified accounts.
• Messages claiming to represent Mirah from suspicious domains or profiles.
• Unverified promises of guaranteed returns or exclusive investment benefits.
• Requests for passwords or confidential financial credentials.
• Individuals claiming authority to enter into agreements on Mirah’s behalf without appropriate documentation.

Customers who suspect fraudulent activity should contact Mirah using the official details published on this Website before taking further action.

22. Website Availability and Technical Security

Mirah endeavors to maintain a functional and accessible Website.

However, the Website may experience temporary interruptions, technical issues, scheduled maintenance, security incidents, or other operational limitations.

We do not guarantee continuous, uninterrupted, or error-free Website access.

Users are responsible for maintaining reasonable security precautions when accessing online services, including protecting their devices and using appropriate security software.

Mirah may suspend, restrict, or modify Website functionality where reasonably necessary for maintenance, security, legal compliance, or operational purposes.

23. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Website is provided on an “as is” and “as available” basis.

Mirah does not provide warranties that Website access will always be uninterrupted, error-free, or free from security vulnerabilities.

Information is prepared in good faith and is intended to be accurate as of its relevant publication or update date. Nevertheless, information may contain errors, omissions, outdated details, or preliminary material.

Users should verify information relevant to any proposed transaction.

Nothing in this section excludes or limits:

• Rights or guarantees that cannot lawfully be excluded.
• Liability for fraud or intentional misrepresentation.
• Obligations expressly established by binding agreements.
• Responsibilities arising from applicable consumer protection laws.
• Any other liability that cannot lawfully be excluded or restricted.

24. Limitation of Liability

To the extent permitted by applicable law, Mirah will not be responsible for indirect, incidental, special, or consequential losses arising solely from use of the Website, including losses associated with Website interruptions or unauthorized misuse beyond Mirah’s reasonable control.

Nothing in these Terms excludes or limits liability for fraud, willful misconduct, or any other liability that cannot lawfully be excluded or limited.

No limitation of liability contained in these Website Terms modifies the responsibilities or remedies established under a separately executed property, reservation, purchase, lease, investment, or management agreement.

Where a dispute relates to a specific contractual transaction, the relevant agreement and applicable law govern the parties’ rights and obligations.

25. Responsibility for Unlawful Website Use

To the extent permitted by applicable law, users may be responsible for losses or third-party claims arising directly from their unlawful misuse of the Website, fraudulent conduct, or infringement of third-party intellectual property rights.

This provision does not require users to indemnify Mirah for losses caused by Mirah’s own unlawful conduct or for liabilities that cannot legally be transferred to users.

26. Changes to Website Content and Services

Mirah may update, revise, correct, or remove Website content as reasonably necessary to reflect new information, changes in commercial availability, project developments, legal requirements, or business operations.

Such changes do not retrospectively alter existing legally binding contractual commitments.

Information should be considered current only as of its relevant publication or update date.

Customers should contact Mirah to verify important information before entering into a transaction.

27. Amendments to These Terms

Mirah may revise these Terms from time to time.

Updated Terms will be published on this page with a revised “Last Updated” date.

Changes will generally apply prospectively from their effective date.

Where applicable law requires additional notification or consent for particular changes, Mirah will comply with those requirements.

Amendments to these Website Terms do not unilaterally change rights or obligations under separately executed agreements.

28. Governing Law and Dispute Resolution

These Terms, insofar as they concern the operation and use of the Website, are governed by the applicable laws of the Republic of Indonesia, without prejudice to mandatory legal protections that may apply to users in other jurisdictions.

If a dispute arises concerning these Terms or Website use, users are encouraged to contact Mirah so that the matter can first be reviewed and an amicable resolution explored.

Where a dispute cannot be resolved amicably, it may be referred to a court or other competent dispute resolution body in accordance with applicable law and jurisdictional requirements.

Disputes relating to individual property transactions, investments, leases, or management arrangements are governed by the relevant agreements and applicable law.

Nothing in these Terms deprives consumers of mandatory legal remedies or jurisdictional protections.

29. Severability and Interpretation

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable under applicable law, the remaining provisions will continue to apply to the extent legally permissible.

Failure by Mirah to enforce a particular provision does not automatically constitute a waiver of its rights.

Headings are provided for convenience and do not alter the meaning of the provisions.

These Terms are intended to govern Website use and related online communications. They should be read together with our Privacy Policy and any separate applicable service or transaction-specific terms.

Where an executed agreement imposes specific rights or obligations concerning a property transaction, that agreement governs the relevant contractual relationship, subject to applicable law.

30. Contact Information

For questions regarding these Terms & Conditions, Website information, property enquiries, or communications from Mirah Investment & Development, please contact:

PT Mirah Global Investment
Mirah Investment & Development

Head Office:
Jl. Raya Anyar No.24, Kerobokan,
Kec. Kuta Utara, Kabupaten Badung,
Bali 80361, Indonesia

Email: [email protected]
Telephone: +62 85 100 800 800
Website: https://mirahdevelopments.com/

Privacy Policy:
https://mirahdevelopments.com/privacy-policy/

© 2026 PT Mirah Global Investment. All rights reserved.